Customer service.




Customer service starts with building a relationship with the stranger when they are first standing in front of you admiring your painting.
This the time to be very focused on what they are saying.
Different people hear things differently.
Different people see things differently.
Listen carefully to what they are saying, not what you think they are saying, to assume the sale is on we must hear what they are truly saying.
Don’t interrupt and give good feedback.
Make sure you understand what they are really seeing in your Art work also and then lead them into what you were trying to accomplish with your story of the painting.
People are fascinated with Artists and want to know about you and understand your Art work.
Learn to listen carefully and talk less.
Assume the sale is always on, hear what they are really saying and give good feedback.
Caring for your customer means that customer service starts before the point of sale and goes on for the rest of your relationship with that customer.

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