After sales service.


Once the sale is over then you start the after sales service, especially in these times of covid and lock-downs..

You have the email address of your buyers and contacts, now you must email them a short friendly note thanking them for buying your work or going to your show and ask permission to send them your monthly newsletter or monthly studio video.

Getting permission is important because that gives you their consent to contact them and build a relationship and this is what we want, relationships with our buyers and potential buyers.

Once this is established you can now send them your monthly newsletter or video telling them of future shows, painting specials from your studio for your newsletter friends only, if you do videos of your studio and tell them all the studio gossip etc that you can think of, if you have cats and dogs in the studio include them it all builds connection.

No hard sell just a chatty newsletter about you and your Art.

Do this every month and occasionally a friendly email for each one of them saying hi and inquire about your painting they own.

If you do not have a monthly newsletter or video, start one and start building relationships.

The key to after sales service is building relationship off permission, they will become your friends as well as your collectors.

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