Caring for your customer.


Customer service starts with building a relationship with the stranger when they are first standing in front of you admiring your painting.

This is the time to be very focused on what they are saying.

Remember always different people hear things differently, different people see things differently.

Listen carefully to what they are saying, not what you think they are saying, to assume the sale is on we must hear what they are truly saying.

Make sure you understand what they are really seeing in your Art work and then lead them into what you were trying to accomplish with your story of the painting.

Caring for your customer means that customer service starts before the point of sale and goes on for the rest of your relationship with that collector.

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