Selling #3.. Remove the painting from the sale.
We
are showing our work at an Art Fair and we have researched the
the
market we are in and well prepared with our product knowledge, our
paintings are hung and looking beautiful.
We
have a good variety of price points including our marque paintings
that are high priced.
A
couple enter our booth and begin to look around, they stop and look
at one of your marque paintings and are admiring it, you go up and
introduce yourself to them and they say how much they love the
painting.
Before
you have a chance to talk about the painting they ask the price.
Now
I believe in putting the prices on the paintings so you already know
that they are aware of the price. Most people do this if they are
going to try and get a discount.
You
give them the price and they think for a while and say,
“
The
price is to high, can you lower it?”
The
only answer to this objection is to prove quality and value. Because
you have great product knowledge you are able to tell them the value
of the painting, not only as a work of Art but also the emotional
value of the painting.
Do
not justify your price or defend it by talking about how much
everything cost and how little you earn from it, they are not
interested.
Talk
about the value of the work.
At
the end of your talk wait and see their response.
If
nothing has changed and they still ask for discount you really only
have two options.
Give
the discount and they will be happy and be able to tell everyone that
you discounted your work.
Or
you can remove the painting from the sale.
This
is what I mean by my statement always be leaving.
Do
not be needy, remove the painting from the sale.
People
want what they cannot have.
They
chase what is leaving them.
First
impressions count both ways, what was your first impression of the
couple, are they well dressed, do they have on expensive jewellery,
expensive shoes all this is important because if they have made
expensive purchases in the past then you can be sure they will do it
again in the future.
They
have told you they love the painting, they are prepared to buy, but
just not at your price and they look like they can afford it, so now
it is time to remove the painting from the sale.
Remember.
People
want what they cannot have.
They
chase what is leaving them.
So
at this point I would use the shame strategy.
With
a nice smile just say, “ You look like a fine couple, you are very
well dressed and friendly and you look reasonably well off.
You
told me you love my painting and you would like to buy it and I
thought that you would be able to afford it, so it is a real shame
that it is priced outside your budget.
Can
I show you one of my smaller beautiful paintings that may better suit
your budget?”
Just
smile and wait for their response.
You
have removed the painting from the sale, it’s now full price or no
price and you are prepared to leave.
This
really does have an effect on the buyer because they are no longer in
control you are, you have taken back your painting, said no to
discounting and now control the situation and are now offering a
painting more fitting for their budget
They
will either say nothing and leave, or they will buy your painting or
a smaller one.
If
they do buy you will get a solid collector as you have demonstrated
your total commitment to your product and they know your prices are
true and stable.
Either
way there is always another sale.
Your
integrity is at stake, if they cannot afford it offer a painting at a
lower price point that they can afford.
You
can always remove your painting… full price is right price.
It
is always your painting.
You
can choose who you sell to.
You
can stop the sale at any time.
NEVER
be rude or arrogant.
ALWAYS
be friendly, courteous, respectful, polite and smile.
REALITY
is, it’s your painting sell or don’t sell, it is always your
choice.
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